Between 29th and 30th September 2021, members of the Landmark University administrative staff were joined by their counterparts from over eight other higher institutions in the 2nd Annual Registry Training organised by the Registry, Landmark University. The training which aimed at building their administrative prowess was facilitated by seasoned individuals who are at the zenith of their career and have excelled in the administrative field. These included Mrs Adenike Babajamu, Managing Consultant, Pete-F2 Consult, Ilorin and a member of Board of Regents, Landmark University; Miss Fola Oyinloye, the Registrar, Landmark University; Dr Olusegun Omidiora, Registrar, Covenant University; and Mr Olukayode Akindele, Registrar, Redeemer’s University.

While declaring the training open on behalf of the Chancellor, Dr David Oyedepo, the Vice-Chancellor, Professor Adeniyi Olayanju had lauded the initiative which he described as record-setting in the annals of the University training series arising from the Registry. He commended not just the motivation for the initiative but the consistency of purpose which would bring about its sustainability in the course of time. Speaking on the benefits of training to individuals in an organisation, the Vice-Chancellor noted that “It is a way of enhancing the organizational workforce by adding value to them and expanding their capacity to work in line with organizational trends and culture”. He gave an assurance that the University management would always support training and retraining of all staff while expressing appreciation to the Proprietor base for their unflinching support and commitment towards capacity building of staff and students of the University. He expressed confidence in the calibre of facilitators to deliver maximally the expectation of the training.

Giving her welcome address with immeasurable ecstasy, the Registrar, Miss Fola Oyinloye espoused the significance of the training to the Landmark University context most especially in her quest towards attaining a world-class status. She noted that the training was pacesetting as it attracted individuals at the top echelon of the administrative cadre. She, therefore, appreciated the organising committee, chaired by the Head, Corporate and Public Affairs, Mr Olugbenga Olajide, for their tenacity in driving success of the training.

Mrs Adenike Babajamu opened the training session with her presentation titled “Understanding the Rubrics of Administrative Accountability: Addressing the Challenges of Expected and Actual Performance in a University System” where she noted that accountability is everyone’s responsibility in an organisation thereby translating the expected to the actual. She defined administrative accountability as the systematic management of all business resources for maximum productivity. According to her, what is not accounted for cannot be achieved. She said accountability strengthens organisation culture and creates a positive work experience where it exists. She, therefore, highlighted the basics of accountability to checkmate its challenges. These include amongst others define accountable behaviours, setting SMART goals, establish performance metrics/KPIs, hold employee reviews, establish administrative policies and document/communicate job descriptions. 

The 2nd Presentation which focused on the role of teamwork in an organisation was delivered by Mr Olukayode Akindele, the Registrar, Redeemer’s University, Ede, with the title, “Leveraging the Influence of Team Performance of Administrative Objective”. Dwelling on team consciousness and development, Mr Akindele advocated teamwork in an organisation, noting its impact on the growth of the organisation. He said that, any organisation that gives teamwork a priority will excel and the tremendous benefits would not only be advantageous to the organisation but the individual employee also. He, therefore, dissuaded the participants from pursuing personal recognition and ambition over team performance which holds great benefits for all.

The 3rd presentation delivered by the Registrar, Covenant University, Dr Olusegun Omidiora titled “Signposting Proven Techniques for Effective Communication in a Contemporary Workplace” reiterated the significance of communication to building lasting relationships essential for the rhythmic growth of the workplace, adding that when communication is effective, the workplace experiences better output and achievements. Achieving effective communication in the contemporary workplace, Dr Omidiora noted the unassailable role of social media as they facilitate communication flexibly and effectively for the administrators. 

The 4th presentation titled “The Place of Etiquettes in University Administration and Operational Competence” situated the role of etiquettes in University administration and how it influences the general operations of the institution as well as the attainment of organizational goals. While juxtaposing ethics and etiquettes, the presenter, Miss Oyinloye, Registrar, Landmark University, described etiquettes as corporate behaviours that thrive on a positive attitude to give value to workplace ethics. She highlighted some common workplace etiquettes and the benefits of engaging them appropriately. Some of them are mutual respect, punctuality, courtesy, confidentiality, accountability, amongst others. 

Members of the Landmark University administrative staff who benefitted from the training were ecstatic, expressing satisfaction with the deliverables of the 2 days training. The representative of the Administrative staff and Chair of the organising committee, Mr Olugbenga Olajide conveyed their unreserved gratitude to the management of the University for their support towards the successful event that has added value to them.