On 14th February 2018, the Management of Landmark University led by the Vice-Chancellor, Professor Adeniyi Olayanju received Professor Evelyn I. Unuigbe of Faculty of Medicine, University of Benin who was on a day capacity building programme titled  - Best Practice in Health Service Delivery for Medical Practitioners at the Landmark University Medical Centre.

During the courtesy call on the Management, the Vice-Chancellor, Professor Adeniyi Olayanju expressed his excitement while welcoming Professor Unuigbe, a former National President, Nigerian Association of Nephrologists/Consultant Physician. He congratulated the Health Service Board and the Medical Centre for the success of attracting  Professor Unuigbe to campus, noting her distinguished professorial pedigree and exemplary disposition to the service of humanity, as evidently demonstrated during her tenure as the National President, Nigerian Association of Nephrologists/Consultant Physician.

Professor Olayanju further stated that in a frantic effort towards attaining quality service delivery, ensuring client satisfaction and strengthening revenue base of the University’s Medical Centre, the leadership of the Centre regularly organize performance enhancing workshops on whose platform Professor Unuigbe would be engaging the participants/ workforce of the Centre, on the topic, ‘Best Practice in Health Service Delivery’. “needless to say that your choice as the guest speaker and the topic of discourse are very apt in time like this and significant to us as a University committed to Raising the Bar of Excellence in all her operations. We are sure that lots will be gleaned by the Centre from your wealth of experience and inspiring interaction with the University community, as worthy partners in progress, impacting the world. I would like to assure you of maximum support of Management required for the success of the presentation in as much as it complements our collective resolve to make Landmark University campus continuously amazing to the admiration of both internal and external contexts.”

In her response, Professor Unuigbe stated that she was excited to be part of the University, as the scenery the Campus provides is beautiful and. also appreciated the good road network which she described as unique. She however prayed the expectation of Management for inviting her would not be cut short.

The Chairperson, Landmark University Health Board, Professor Charity Aremu, noted that the University counts it a great privilege to have Professor Unuigbo, acknowledging her expertise and experience which would help the University Health Centre drive excellence in her operations. “Here we have group of staff that are teachable, so feel free to interact with them and I know that our staff at the Health Centre will be better for it.”

In his special appreciation to the Management for supporting the Medical Centre to organize the workshop, the Acting Director, Landmark University Medical Centre, Dr. Joseph Olisa noted that the training is one of the strategies put in place to fully align the Centre with Management expectations. Dr. Olisa further stated that, it is also, to build the capacity of the staff at the Centre in other to continuously remind them of professional etiquettes that would sharpen their skills in other to drive efficiency in service delivery to our patients. “We are currently working on improving our services, so as to tailor it in line with customers’ expectations and satisfaction that is why we are having this training.”